100% Happiness Guarantee
Returning or exchanging an item
Returning is easy!
If you aren’t happy with your purchase, simply pop your unused, unopen item securely back in the box and use the included address label to return your item to us. We’ll issue your refund once we get your package back.
I received something damaged or the wrong thing
We’re so sorry that the item didn’t get to you as we’d expect. Please contact our Customer Service team who’ll be happy to help get you the right item.
I didn’t buy my item from yankeecandle.co.uk
If you purchased your item from another site, or a different store, please contact them directly. They will be able to help you with your return.
Our returns policy is in addition to and does not affect your Consumer Rights.